Interactive Customer Evaluation ~ ICE: (Prototype designed & developed by George Chynoweth at dxResearch)
- The Pentagram: DoD's ICE system is hot
- The Sheppard Senator: Sheppard on ICE
- Plain English on Data Quality
- Stars and Stripes: Online system allows customers to evaluate base services
- Stars and Stripes: Officials see ICE program as a cool tool for gaining quality-of-life feedback
- Stars and Stripes: Customer service goes high-tech at Sasebo
- Stars and Stripes: Customer service cards give way to electronic evaluation at Yongsan Garrison
- DeWitt Health Care Network: Interactive Customer Evaluation
- US Army Contracting Agency: Interactive Customer Evaluation (ICE) How Are We Doing?
- 24th Infantry Division (Mech) & Fort Riley: ICE - Interactive Customer Evaluation
- The Navy Newsstand: Yokosuka Puts Customer Comments on "ICE"
- US Air Force Academy: ICE age is here! Comment online
- Marine Corps Base Hawaii: Strategic Sourcing - Interactive Customer Evaluation (ICE) Program
- Defense Mgmt Contracting Agency: Employee Feedback
- TRICARE: Family-Centered Care - What methods should we use to improve customer service in our facility?